BOOKING

Bonita Winery Room

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Poindexter's Pad

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Mirror Mirror

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Edison's Secret

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Dinner Party

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Gift Cards

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FAQ

GENERAL QUESTIONS

WHAT IS AN ESCAPE ROOM?

An escape room is a fun interactive activity for you and your friends to enjoy. You will be locked in a specially designed room full of clues, puzzles and brainteasers. You will be given a back story and an objective, which you have to complete within one hour in order to escape.

WILL I REALLY BE LOCKED IN?

Yes and no. the door will lock, but the panic button will unlock the door and terminate the game.

IS THERE AN AGE LIMIT?

Yes. You must be ​9 years or older to play. ​Children under 12 must have an adult play the game with them. ​Children 8 years and under are free and may go in the room with their parents. Please be advised any damage to the rooms from young children will be charged to the parents credit card.

HOW LONG DOES THE GAME LAST?

That is really up to you and your wits. You have 60 minutes. But if you solve the puzzles fast and work as a team you just might become a new record setter.

DO I NEED TO BRING ANYTHING WITH ME?

You don’t need to bring anything, except for yourself, your friends and a smile.
​ Everything you need to solve the game will be provided.

HOW DO I BUY TICKETS?

You can click on “Book Now” on our main page.

CAN I COME WITHOUT A RESERVATION?

It is best to book Online in advance. It is not guaranteed that you will be seen on the day of your walk in. Each player needs to sign a waiver before participating in each room.

WHAT IF I'M LATE?

We ask that you arrive 15-20 minutes prior to your scheduled time.
​Each player needs to sign a waiver ​and watch a safety video ​before participating in each room. Waivers will be provided and must be signed in person before the game starts.If you are more than 10 minutes late, we can no longer hold your reservation and you will NOT receive a refund. Please account for traffic!

WHAT IF I WANT TO BRING EXTRA PEOPLE ABOVE THE CAPACITY?

For groups larger than 6 we suggest splitting into 2 different rooms for comfort and play-ability. If you still wish to add one or two additional players to your room please call us to make arrangements.

PRIVATE PARTY QUESTIONS

We offer private parties for birthdays and other occasions. If you would like to learn more or reserve a private party, please call us!

OTHER FAQs

IF I ONLY HAVE 2 OR 3 PEOPLE IN MY GROUP, WILL WE BE PLACED WITH STRANGERS TO FILL THE TIME SLOT?

No, once you book for 2 people the room is private. If you are planning on coming solo please call us and we will make arrangements for you to either join another group or book you in alone if that is what you prefer.

CAN I BRING EXTRA PEOPLE?

Yes… but only ​up to 6 people per room​. You simply reserve the room for the ​2 people and extra guests​ will be able to pay before doing the room​ at checkout​.

WHAT IF I NEED TO CHANGE MY RESERVATION? WHAT IS YOUR RESCHEDULING POLICY?

You can change or reschedule your reservations up to 24 hours before (up to one week for Private Parties). There are no changes or reschedulings within 24 hours.

HOW LONG DOES EACH EVENT LAST?

One hour total with some time afterwards for pictures and other post game fun. Please plan to arrive 15-20 minutes before your start time (does not apply to Private Parties)!! This is essential. When you arrive you will receive a quick briefing on the game. Then the fun begins! You will be placed in the room and will have 60 minutes to get out.

DO I NEED ANY SPECIAL PRIOR PUZZLE SOLVING EXPERIENCE?

Nope. Just be willing to search for hidden clues and related items…and to use your brain! If you are really struggling, you may reach out to the Game Master to offer you a clue and get you moving in the right direction.

CAN CHILDREN PARTICIPATE?

Yes. You must be ​9​ years or older to play.
​Children under 12 must have an adult play the game with them. ​Children 8 years and under are free and may go in the room with their parents. Please be advised any damage to the rooms from young children will be charged to the parents credit card.

IS THE LOCATION HANDICAPPED ACCESSIBLE?

Edison’s Secret, Dinner Party, Bonita Winery and The Reporter can be made accessible for wheelchairs. Please note Mirror Mirror and Poindexter’s Pad are on a second level and not wheelchair accessible. If you have difficulty climbing stairs please do not book games on the second level.

HOW FAR IN ADVANCE SHOULD I BOOK?

We recommend booking as far in advance as possible to ensure your desired date and time are available.

I WANT TO DO THIS AS A CELEBRATION FOR A BIRTHDAY/ANNIVERSARY/BACHELORETTE PARTY AND HAVE A SPECIAL MESSAGE PUT IN ONE OF THE ROOM? DO I NEED TO BOOK A 'PRIVATE PARTY' FOR THAT?

Please call us and explain prior to booking your visit!

DO I NEED A RESERVATION TO ENJOY THE ESCAPE ROOM CHALLENGE EXPERIENCE?

Yes, a reservation is necessary, but thankfully you can book online easily! Just click any of the ‘Book Now’ buttons

ADMISSION

THE MANAGEMENT RESERVE THE RIGHT TO REFUSE ADMISSION TO ANY PERSON WITHOUT REASON.

ANIMALS

ANIMALS OF ANY KIND ARE NOT ALLOWED ON THE PREMISES. EXCEPT GUIDE DOGS.

CCTV

FOR YOUR SAFETY, CCTV OPERATES ON THESE PREMISES.

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